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Tampa Bay Homeowners Struggle with Hurricane Insurance Claims

Tampa Bay coast during hurricane season

News Summary

As hurricane season hits Tampa Bay, many homeowners are disillusioned with their insurance claims. High deductibles and frequent denials leave residents frustrated. Recent data reveals a large percentage of claims from hurricanes have been closed without payment, causing a growing call for reform in the insurance system. With homeowners caught between hefty premiums and inadequate coverage, the community is eager for clearer regulations and improved practices in the industry.

Tampa Bay Homeowners Feel Let Down by Hurricane Insurance Claims

Living in beautiful Tampa Bay means enjoying sunny skies and stunning coastlines, but when hurricane season rolls around, the stakes get much higher. Many homeowners in the area are feeling let down by their insurance policies after a tough season filled with storms. Recent investigations reveal a troubling trend: a significant number of hurricane claims are being labeled as “Closed without Payment” or outright denied.

High Deductibles Leave Homeowners Struggling

The aftermath of Hurricanes Debby, Helene, and Milton has brought some serious headaches for residents. Homeowners are discovering that their insurance claims are often denied, primarily due to high deductibles and classifications that don’t align with traditional property insurance coverage. A staggering 77% of claims from Hurricane Milton ended up being closed, with nearly half of these closures resulting in no payment. About 41% of those denied claims fell below the required deductible amount.

Confusion and Frustration Abound

Take the example of a single father in Riverview who chose the lowest premium for his insurance. This decision resulted in a hefty deductible of $7,200, which is a considerable amount considering his damages from Hurricane Milton included minor issues like a fallen soffit and a broken screen door. Repairs for these damages are estimated to be between $2,500 and $4,500, meaning he’s stuck paying out of pocket due to his insurance policy’s terms.

Similarly, a single mother enhanced her coverage with Citizens Property Insurance but still found herself facing a denial during Hurricane Milton. The reason? The damage was reported as being below her deductible of $3,700. It’s frustrating for homeowners who thought a higher premium would guarantee them peace of mind, only to learn that they aren’t able to recoup repair costs after the storm clears.

Understanding the Numbers

To put things in perspective, Citizens Property Insurance has handled over 76,725 claims from the storms of last season, closing a whopping 88% of them. Notably, 49% of these claims were closed without any payment. A substantial number of these denials stemmed from flood damage being classified improperly or the claim amount simply not meeting the mandated deductibles, which range from 2% to 10% of a home’s insured value. In practical terms, a homeowner with a $300,000 property could be facing a deductible of $30,000 before seeing any claims benefit.

Why Are Deductibles So High?

The hurricane deductible system in Florida has become a contentious topic of discussion. Insurance Commissioner Mike Yaworsky acknowledged that these deductibles are set by state statute, leaving room for potential changes through new legislation. As more homeowners voice their frustrations about feeling “ripped off,” calls for a reassessment of the current deductible structure are growing.

Weiss Ratings highlighted just how severe the issue is, noting that in 2023, Citizens denied nearly 17,000 claims. That figure translates to a denial rate of about 50.4%, compared to private insurers like State Farm and Allstate, which have a denial rate around 46%. A key reason why Citizens has grappled with such high denial rates comes down to property classifications and coverage limits—two areas that can easily confuse policyholders when claims arise.

What Next for Tampa Bay Homeowners?

As the Tampa Bay community continues to recover from last year’s hurricane season, many residents are left shaking their heads at the insurance system. Homeowners are expressing their frustrations, feeling sandwiched between the pressures of high premiums, unjust classifications, and massive deductibles. With the call for clearer regulations and fairer practices growing louder, there is hope that the insurance landscape in Florida could change, offering some relief for those living in the hurricane-prone areas.

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Tampa Bay Homeowners Struggle with Hurricane Insurance Claims

STAFF HERE TAMPA WRITER
Author: STAFF HERE TAMPA WRITER

The TAMPA STAFF WRITER represents the experienced team at HERETampa.com, your go-to source for actionable local news and information in Tampa, Hillsborough County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Gasparilla Pirate Festival, Florida State Fair, and Tampa Riverfest. Our coverage extends to key organizations like the Tampa Bay Chamber of Commerce and United Way Suncoast, plus leading businesses in healthcare, finance, and technology that power the local economy such as BayCare Health System, Grow Financial Federal Credit Union, and KnowBe4. As part of the broader HERE network, including HEREJacksonville.com, HEREOrlando.com, HERESTPetersburg.com, and HERETallahassee.com, we provide comprehensive, credible insights into Florida's dynamic landscape.

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